How do I update my payment information?

If you subscribed through www.jillianmichaels.com by adding credit card info:

  1. Log in to your account on jillianmichaels.com.
  2. In the upper right corner, click on the Profile icon. 
  3. Tap on Account > then Billing drop down.
  4. Enter your new credit card number and hit Save.

*Note: If you are outside of the U.S, make sure to click on the "Outside of the U.S.? Click here link to fill out the necessary billing info."

 

If you subscribed by selecting Apple payment:

On your iPhone,

  1. Go to your phone Settings > tap on [your name] > Apple ID, iCloud, Media & App Store Purchases.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to sign in or use Touch ID.
  4. Tap Payment & Shipping.
  5. Tap any payment method to change its information.

 

If you subscribed by selecting Google Play Store payment:

On your Android phone,  

  1. Open the Google Play Store Google Play
  2. Check if you’re signed in to the correct Google Account.
  3. Tap MenuMenuand thenAccount > Payment Methods.
  4. Find the subscription you want to update.
  5. Tap Update.